2nd Heartland Homes picture gallery

"WET BASEMENT remedy to begin in the next few weeks.

"Due to the EXTREME AMOUNT of WATER Friday...."

We will CONTINUE to WORK TOWARDS a SOLUTION. The weather is a factor now..."

Our Castleview Estates Love
Heartland Homes Townhouse
Pittsburgh new custom home construction.

(click photo to enlarge) 

update October 28 2009 

February 2009 Structural Engineer report we had updated with more granular details. AFTER we removed brick and siding from our home, we asked John to come out to provide us with more granular details we thought we would be able to submit during our trial. Click on images below to see full screen details of his inspection report. Here are a few key excerpts from his detailed structural report. NOTE FLASHING and WEEP HOLES details. The inspections on February 11 and 17 2009 were made to review the current condition of your house. Pieces of vinyl siding and brick veneer were removed and confirmed that the windows were not properly flashed per the manufactures recommendations. This report is an addendum to initial inspection report and findings prepared for Keystone Engineering and describes in detail the work necessary to correct the deficiencies generally described in the initial report finding. “To correct the water leaks, flashing and weep holes must be installed in at the bottom of the brick veneer in accordance with the Internal Residential Building Code and the windows and doors must be properly flashed in accordance with the manufacturer’s recommendations.” See photos & details on daverome.com or  aloveheartland.com  main page. You can clearly see no flashing is installed in the areas where brick is removed. Also see Andersen Windows documentation regarding flashing. click on images below to see full size image and details.

5 year history with water infiltration issues into our brand new Heartland Homes home.
Water issues started 3 months after closing on our brand new Heartland Homes house.
Heartland Homes was notified every single time we had water infiltration. As you can see above (review 58 emails to... tab),
we were told they were working on our issues.
Shortly after our 1 year warranty was over, we never heard back from our new home builder, Heartland Homes.

Even thought we were told Heartland Homes was working on our water infiltration issues, we never saw any
changes in the amount of water coming into our brand new Heartland Homes home.
We were never told about anything they were working on to correct our water issues.
We were never asked if there were changes to the water infiltrating our home.
Nor were we even told they were done working on the outside of our home to correct our
water infiltration issues, nothing. Heartland Homes just disappeared.
Even after we sent a certified package that was signed for to the office of the owner of
Heartland Homes Alan Gillespie or Marty Gillespie, we hear nothing.

See our photos and you can see there are no changes to the amount of water coming into our home.

After we filed a case with the Better Business Bureau, shortly thereafter we hear back from the builder. 
During our BBB case filing, we saw Heartland Homes attempting to repair our water infiltration issues.
All of the work Heartland Homes did was at grade level and below, nothing above grade for whatever reason.
They did seal the lower brick on our home, that was it. None of our water issues resolved by the builder that
built our Heartland Homes home.

They never resolved our water infiltration issues during our BBB case, our next step was the court system.
All details are outlined in our website, which I am still working to complete.
We won the verdict from the Judge in our lawsuit.

Our Heartland Homes Experience Photo Gallery below

from page #1 of #22
"One (1) Year Service Coverage, We warrant, that for a period of one (1) year after
"Closing" that all elements not otherwise expressly limited or exclused...."

Heartland Homes new home warranty excerpt.

(click to view larger picture)
 

from page #17 of #22
We never changed any grading or touched our landscaping due to the issues we've had..

"One (1) year dry basement guarantee to become null and void."
Our experience has only been Two (2) months of a dry basement. From 2004 til now (2009)
there is nothing we can do with our basement due to the excessive rain water in our foundation walls. 

Heartland Homes new home warranty excerpt. 

(click to view larger picture)