Custom Homes by Heartland Homes - Pittsburgh's #1 Custom Home builder.
Our home builder and Heartland Homes experience.

aloveheartland.com Please check out our other website as well, thank you for your time.
heartlandhomes.daverome.com gallery photos, structural photos and other photos of our Heartland Homes experience history.

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Heartland Homes quote from the Pittsburgh Post-Gazette April 2009.
President of Heartland Homes Pittsburgh Marty Gillespie.

"Do the research and make sure you know what you're paying for.
It's the biggest investment of your life."

(click link above to view full article)
 

Welcome to our Heartland Homes Pittsburgh's #1 Custom Home Builder experience.
For more than two decades, Heartland Homes has designed and built custom homes and communities.
Here are the complete details of our Heartland Homes Pittsburgh's #1 custom home builder experience.

I've updated some of our Court Trial Details further below & expenses we've had to pay trying to get the home builder to resolve our issues. You'll see we won the verdict from the Judge.
We decided to file a discontinue with our case because we will be over
$50,000.00 upside down
(see below)
in our case with the monies settlement.

The letter was signed for however we never received a response within the three week date.
We had no other course but to take action. We are not difficult people to work with at all.
We work hard, saved our monies and spent a few years looking for the right home we wanted to buy.

Please KEEP IN MIND - Heartland Homes DID specifically state they were working on our new home issues: July 22 2004 - "basement remedy to being in the next few weeks..."
& Sept 21 2004 - "
Castleview is still a work in progress..."
& January 21 2005 (8 months after our water issues started) -
"We will continue to work towards a solution, weather is a factor now..."


Review emails from Heartland Homes stating they would continue to work towards a solution.
Review emails from Heartland Homes stating they would continue to work towards a solution.

We are not builders or in home construction.
IN OUR OPINION: FLASHING and WEEP HOLES are installed in a home for a reason.

Even the window manufacturer Andersen Windows state "UNIT must be properly flashed...". 
Building Code 2003 state flashing and weep holes are to be installed, etc. 

No structural engineer has ever been to our home on behalf of or representing Heartland Homes,
at any time.

Timeline of our Heartland Homes home

Our Heartland Homes built home

Emails with photos, including emails with photos to VP,
now President of Heartland Homes.
Heartland Homes Pittsburgh.
ALL emails to Heartland Homes
Custom home builder newspaper article
Heartland Homes newspaper article
coming soon
Heartland Homes complaint we filed
our Better Business Bureau complaint
coming soon
Heartland Homes complaint we filed
our State Attorney General complaint
our Heartland Homes Trial details

updated October 28 2009 


ACTUAL FEES WE HAVE PAID TO DATE...
None of the monies listed below include any hours we've spent on pursing our new home issues. Our time is simply our time, period.
Consider the thousand ++ hours taking pictures, detailed timelines for BBB case and court, etc.. IMAGINE!
 
LEGAL FEES we paid to pursue resolving our issues with our Heartland Homes home. Attorney Invoices only (we are not posting invoices but we have receipts and invoices for every expense we've incurred outside of what we should have had to pay after buying a brand new built home)...
2007 calendar year legal expenses associated with our Heartland Homes lawsuit we paid (we initially filed our case). $5,188.25
2008 calendar year legal expenses associated with our Heartland Homes lawsuit we paid. $10,998.78
2009 calendar year legal expenses associated with our Heartland Homes lawsuit we paid til March 2009. $3,229.35
 
TOTAL LEGAL FEES WE'VE INCURRED TO DATE March 2009 $19,416.38

New home costs we've incurred
New home costs we incurred.

Better Business Bureau case & arbitration prep;
photos, photos mounted, binders, etc for hearing. 
$458.90
DEPOSITION FEES
we paid to pursue resolving our issues with our Heartland Homes home.
$895.75
STRUCTURAL INSPECTION & EXPERT WITNESS TESTIMONY FEES
we paid to pursue resolving our issues with our Heartland Homes home.
+ waiting for final bill for detailed structural report
$4270.80
ELECTRICAL PANEL REPLACEMENT
due to extensive water infiltration into our electrical panel, our Structural Engineer told us we should replace the panel and breakers due to the way things looked. Could have arched and caused fire in our home.
$985.00

 

TOTAL MONIES SPENT pursuing OUR NEW HOME ISSUES  (as of May 2009)                      $26,026.83+    

The $26,026.83 we have spent as of May 2009 does not include any repairs we have yet to do.
I will post that information as well, our bids came back $22,000 - $29,000 approximately.
Since we now know FLASHING was not installed per the manufacturers instructions + no weep holes were installed, there is
some major repair work required. I will post our Structural Engineers detailed report and structural bids we have.

Please keep in mind: at NO time did Heartland Homes ever have a Structural Engineer or
Structural Inspector come inside our home to look at our issues, at no time. This fact can not be disputed!   
   
 

SOME OF OUR COURT TRIAL DETAILS BELOW...

We always want to make sure we provide all of the details we have, so you have a complete picture.
I've updated some of our Court Trial Details, you'll see we won the verdict from the Judge.
However we decided to file a discontinue with our case because we will be over $50,000.00 upside down in our case with the monies settlement. We are just going to pay for all of our repairs ourselves because we have spent some much of everything already trying to get the builder to resolve our issues.

We did not initiate any actions until Heartland Homes walked away from our water issues and never asked if our issues were resolved.
When we sent the certified letter to the Heartland Homes office, the letter was signed for and we still didn't receive a response.
We had no other course but to take action.
We are not difficult people to work with at all. We work hard, saved our monies and spent a few years looking for the right home we wanted to buy.

We are not builders or in home construction. IN OUR OPINION: FLASHING and WEEP HOLES are installed in a home for a reason.
Even the window manufacturer Andersen Windows state "UNIT must be properly flashed...". 
Building Code 2003 state flashing and weep holes are to be installed, etc.  Please read our MAIN PAGE link above for details.

IMPORTANT DETAILS: IN our opinion, if our home was built in 2003 and we have the building permit posted signed in 2003.
International Building Code from 2003 stating "...flashing shall be installed at the perimeters of exterior doors and windows..."
How come in the 5 areas WE REMOVED brick & siding, there is no flashing? See photos below, links above, etc. We have tons of photos showing we have
NO FLASHING installed in the areas where we removed brick or siding. According to our expert structural engineer, flashing and weep holes are to be installed which falls inline with the Andersen Windows document & the IBC 2003 documentation.

IMPORTANT: Heartland Homes never had any structural engineer visit our home. We would have known and part of our court transcripts state that.

For now, we've posted our Court Verdict, Heartland Homes appeal, our discontinuance we filed due to the
$26,000.00+ we've already spent (see above)
and the repairs we still have to pay for.
A brand new home leaks for a reason or reasons. The builder told us they will "continue to work towards a solution.." as stated above.
NO solution, NO resolution, NEVER heard from builder after our 1 year warranty was over until we filed our BBB case, then trial.
Heartland Homes did NOT have an engineer come to our home to point certain things out to us.
Heartland Homes verdict in our court case regarding our new custom built home with issues.
(click to view larger image)
Heartland Homes custom home builder appeal they filed.
(click to view larger image)
our Heartland Homes verdict in our favor with our custom built home.
(click to view larger image)

 


our Custom Home Builder website

LOVE HEARTLAND HOMES

"DREAM IT."
"BUILD IT."
"LOVE IT!"

"Pittsburgh's #1 Custom Home Builder."

"More than 20 years ago, Heartland Homes was created with the desire to be the very best.
Whether a single-family home or an entire community,
our goal was then - as it is now - To exceed customer expectations on every level.

Today, our company remains resolute in our commitment to excellence.
We take great pleasure in offering exceptional value for every dollar spent in building your home.
What's more, we treat each and every customer with Honesty and respect. If it's important to you, it's important to us.

Quite simply, we at Heartland Homes are passionate about what we do.
In turn, we hope to share that passion with you throughout the creation and building of your dream home.

Our Mission Statement:
To create custom homes of the highest quality at an affordable price with excellent customer service that exceeds expectations.
 

Heartland Homes wins Three Housing Excellence awards - 2008
Click on picture below to see their BUILDERS Association of Metropolitan Pittsburgh awards!
The link directly below will open in a separate window.

Heartland Homes Builders Association of Pittsburgh awards

"Heartland Homes has always been known for its attention to detail and fantastic home designs,
but on Friday December 12th - Heartland was awarded with three concrete examples."

 


 

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